DCG Group’s Managed Messaging Service provides the immediate availability that users demand and releases IT teams from a time-consuming workload.
“Email messaging is now a dominant business tool worldwide with critical commercial value – downtime and lapses in performance are out of the question for businesses today,” said DCG Group CEO Peter Wilks. “We have developed the Messaging Service to run and update our customers’ email systems remotely, leveraging our technical expertise and global IT infrastructure.”
“Customers’ own IT teams no longer need to be on duty 24 x 7 monitoring email system performance and dealing with increasingly complex technical issues; these can be handled by our specialist service desks – leaving the in-house IT team to focus on key business projects and goals.”
Having clearly perceived the need for a new approach to the email management challenge, DCG has built a world-class infrastructure for management and deployment of Microsoft Exchange messaging systems and Microsoft SharePoint collaboration systems.
DCG Group already runs Managed Services for customers worldwide and has the technical expertise to update messaging services seamlessly and securely with new software releases and modifications. DCG’s Messaging Service is provided on a cost-effective, pay-as-you-go model and can scale to thousands of users, adding functionality such as mobile messaging to cater for anytime, anywhere, access.
Built into the DCG Messaging Service is protection against malicious external threats through advanced firewall, anti virus and spam filtering. Large exchange data volumes can be recovered for customers in minutes, giving valuable additional benefits in business continuity. Stringent Service Level Agreements assure customers of 24 x 7 support.
DCG Group
DCG Group provides information availability solutions and services to over 300 customers in all sectors 365 days a year 24 hours a day worldwide. DCG’s technology edge and ISO 27001 accredited professional expertise mean that solutions and services can be moulded around customers’ individual business requirements and IT infrastructure, assuring reliable data management, protection and restores to support information availability. DCG information availability adapts continuously to new demands - solutions and services are automatically updated to match compliance changes, technology refreshes and growing capacity.