Utility services provide customers with a series of core IT functions such as collaboration, messaging and virtualised recovery environments, without large capex investment or the need for expert technical knowledge in design, implementation and support of these services.
DCG offers a proven engagement model for service uptake, where customers can realise business benefit, through either a demonstration of value or a trial of service for a limited period. The engagement process includes the following steps:
Audit and Workshop - Get off to a successful start with proof-of-concept engagements, workshops and virtualisation assessments
Design and Validate - Design, plan, build and validate virtualised infrastructures with world-class experts who achieve clear business results
Standardise and Migrate- Efficiently optimise and manage virtualised infrastructures to enable clients to have scalable, customised virtual environments that physical environments can be migrated to.
DCG Virtual Recovery Appliance provides customers with a warm standby virtual server environment to enable true disaster recovery, either from one of DCG’s secure hosting facilities or customer owned premises. Find out more about DCG Virtual Recovery Appliance.
Collaborative document, knowledge and business process management systems, designed for rapid deployment over Internet or corporate Intranet/Extranet. Find out more about DCG Collaboration Information Services (ICS)
DCG Network Monitoring Service is a host and service monitoring application designed to inform customers of network issues before they impact operations, providing proactive alerts to minimise or avoid an outage. Find out more about DCG Networking Monitoring Service (NMS).
• Access, architect and implement cloud computing solutions for your business
• Workflow engine to automate business process and to move information intelligently around organisation
• Project collaboration to share information,news and tasks with team
• Optimise IT assets and reduce costs
• Scale IT usage both up and down
• Enable infrastructure to support project driven work loads
• Align technology with business requirements