Codemasters

www.codemasters.co.uk

Codemasters, a top international games developer, selected DCG Managed Services to address key priorities in data management, assuring service levels and efficiencies, saving on costly IT resources and ensuring global backup is expertly managed 24/7.

As well as the high cost of re-creating a video, the company would suffer severe financial consequences from any loss or damage to one of its products, so that assured business continuity is vital.   “The physical entity of our IP is the most important asset we have and our data volumes in Codemasters’ international daily operations are vast,” stresses Jonathan Humphrey, Director MIS.

Providing secure and resilient storage for such large quantities of data is a challenge in itself and faultless back up is much harder. “With double digit terabytes of data growth of such magnitude, you need assurance,” says Jonathan. “Creating large amounts of storage is comparatively easy but backing it up is not. We would be very exposed if we were to lose any data and not backing up is a massive problem.”

The Results

“Having DCG managing our backup takes a huge weight off our minds and a huge workload off our plates,” says Jonathan Humphrey.  “Our most experienced and expensive team members had to take responsibility for backup and now they don’t do that anymore, so that high-value time is released.”

“All the old problems of coming into the office in the morning to find inaccurate or incomplete backups have gone. With DCG, we come in to find it has all been done, any issues are dealt with before they become a problem.  This is absolutely the right solution for us. It works for us and we know it’s working for us. It’s crucial to our business.”

The Approach

The DCG Suite of managed backup and recovery services secures organisational data whether it resides in a data centre, remote sites or laptops and desktop environment. This data is stored, protected and managed by DCG in alignment with best practice processes.

The DCG Services Suite provides offsite best practice services in data backup, recovery and archiving, so that customers benefit immediately from access to expert and secure data management technologies, without any need for capital expenditure. Internal resource is freed up for key projects and development.

With the critical nature of Codemasters data, a robust service level agreement was devised by DCG to match the requirement for 24 x 7 performance internationally.

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